Now scheduling rides for hospitals, clinics & families across San Jose & Santa Clara County

Non-Emergency Medical Transportation

Safe transportation.
Compassionate transport services.

SZM Dignity Transportation Services LLC provides safe, dependable, and professional non-emergency transportation for individuals who need reliable rides to and from hospitals, medical appointments, rehabilitation facilities, their homes, and other approved destinations. Our goal is to make every trip safe, comfortable, respectful, and dependable.

Wheelchair Accessible
Gurney / Stretcher Accessible
On-Time Service
Door-to-Door Assistance
Illustration of a driver assisting a patient into a wheelchair-accessible van
Avg. on-time arrival
Patient-first service

Request Transportation

Tell us the basics — we'll confirm every detail with you personally.

No payment required to request
Wheelchair Accessible Gurney / Stretcher Accessible Ambulatory Transportation

Why families & facilities choose us

Transportation built around your schedule.

We provide dependable transportation for patients, families, and healthcare facilities — including recurring medical appointments — so every ride is as safe, on-time, and unhurried as it should be.

Reliable & On-Time

Trips are planned with buffer time built in, so appointments and pickups run on schedule.

Professional & Caring Drivers

Trained, background-checked drivers who treat every passenger with patience and respect.

Accessible Vehicles

A fleet equipped for wheelchairs, stretchers, and mobility equipment of every kind.

Safe & Comfortable

Secure restraint systems, clean vehicles, and door-to-door assistance on every trip.

Illustration of a wheelchair user boarding an accessible ramp into a transport van

Featured service

Mobility should never be a barrier.

Wheelchair transportation is at the heart of what we do. Our vehicles are equipped with secure, tested restraint systems, and every driver is trained to load, secure, and transport wheelchair passengers safely and attentively — never rushing, never guessing.

  • Ramp-equipped vehicles with certified securement systems
  • Drivers trained specifically in safe wheelchair handling
  • Door-to-door assistance from pickup to your appointment
  • Every trip designed around comfort and dignity, not just logistics
Explore Wheelchair Transportation

How it works

Four simple steps, start to finish.

01

Request your ride

Share your pickup, destination, and appointment time online or by phone.

02

Confirm your trip

Our coordination team reviews your request and confirms availability and details.

03

Meet your driver

Your driver arrives on time, ready to assist you from your door to the vehicle.

04

Arrive safely

Relax during the ride — we'll get you to your appointment, and home again, safely.

Who we serve

Trusted transportation for the people who need it most.

SZM Dignity Transportation Services LLC provides safe, reliable, and professional non-emergency transportation for seniors, individuals with disabilities, wheelchair passengers, and other individuals who need assistance getting safely from one destination to another. We provide transportation for medical appointments, hospital and facility discharges, rehabilitation visits, dialysis appointments, facility-to-facility transfers, and other approved non-emergency destinations. Our transportation options include ambulatory, wheelchair-accessible, and gurney/stretcher transportation, based on the passenger's transportation needs.

Seniors & Patients

Wheelchair Passengers

Families & Caregivers

Hospitals

Clinics

Rehabilitation Centers

Dialysis Centers

Skilled Nursing Facilities

From home to an appointment, hospital to home, or facility to facility — we transport every passenger with safety, dignity, and respect.

For healthcare partners

Reliable transportation for healthcare partners.

Case managers, discharge planners, and facility staff can coordinate dependable patient transportation without adding to an already full plate. One point of contact, consistent communication, and drivers who show up on time.

Scheduled recurring rides
Facility coordination
Patient pickup & drop-off
Appointment transportation
Discharge transportation
Reliable communication
Dedicated support
Flexible scheduling
Partner With Us

Built for busy care teams

Whether you're coordinating a single discharge or a full recurring dialysis schedule, we work the way your team works — by phone, email, or a standing weekly plan.

1Dedicated coordination contact
24/7Request intake availability*
San Jose & Santa Clara CountyCoverage area
FlexibleRecurring or one-time trips
Request Facility Onboarding

*Request intake availability refers to when requests can be submitted; ride availability is confirmed by our coordination team during business hours — see Mon–Fri 8AM–5PM (Scheduling) · Mon–Sat 5AM–8PM (Rides).

Why choose SZM Dignity

The details that earn trust, trip after trip.

Reliable Scheduling

Trips are planned with time to spare, so you're never left waiting or rushing.

Compassionate Service

Every driver treats passengers the way they'd want a family member treated.

Accessibility-Focused Vehicles

A fleet purpose-built for wheelchairs, stretchers, and mobility equipment.

Professional Drivers

Trained, background-checked, and held to a consistent standard of professionalism.

Comfort & Dignity

Unhurried assistance that respects each passenger's independence and pace.

Clear Communication

Straightforward updates before, during, and after every trip — no guessing.

Safety & comfort

More than a ride. Peace of mind.

Every trip follows the same safety-first standard — whether it's a short ride to a clinic or a longer trip to a specialist. Here's what that includes.

Secure mobility equipment & restraint systems
Trained, professional drivers
Clean, well-maintained vehicles
Comfortable, climate-controlled cabins
Door-to-door assistance
Patient dignity, always
Reliable, on-time scheduling
Safety-first procedures on every trip
Illustration of the interior of a clean, safety-equipped medical transport vehicle

Our fleet

Built for comfort. Equipped for accessibility.

Every vehicle in our fleet is selected and maintained for one purpose: getting patients where they need to go, safely and comfortably.

Illustration of a wheelchair-accessible van

Wheelchair-Accessible Vans

Ramp entrySecurement systemMultiple seating
Illustration of a wheelchair-accessible van

Gurney / Stretcher Vehicles

Climate controlledStretcher securementCompanion seating
Illustration of a wheelchair-accessible van

Ambulatory Vehicles

Comfort seatingAssisted entryEveryday appointments
Illustration of a wheelchair-accessible van

Bariatric-Capable Vehicles

Reinforced capacityWide entrySpecialized equipment

Where we operate

Proudly serving San Jose & Santa Clara County.

We provide dependable non-emergency transportation for individuals traveling from their homes, hospitals, medical offices, rehabilitation centers, skilled nursing facilities, residential facilities, and other approved locations. Longer-distance transportation may also be available by advance arrangement, including trips throughout the greater Bay Area and neighboring counties.

San Jose Santa Clara Milpitas Campbell Cupertino Sunnyvale Mountain View Los Gatos Saratoga Los Altos Los Altos Hills Palo Alto Morgan Hill Gilroy Monte Sereno
Check Service Availability

What people say

Trusted by patients and families.

"Our driver was right on time and so patient with my mother getting into the van. It made a stressful appointment so much easier."
R
Rosa M.Family caregiver · Placeholder testimonial
"As a discharge planner, I need transportation I can count on. Communication has been consistent every single time."
J
James T.Case manager · Placeholder testimonial
"Three dialysis trips a week, and every driver has treated my father with real patience and respect."
A
Aisha K.Family caregiver · Placeholder testimonial

Testimonials shown are illustrative placeholders for design purposes and will be replaced with verified customer reviews.

Frequently asked questions

Answers before you book.

NEMT is scheduled transportation for people who need help getting to and from medical appointments but do not require ambulance-level emergency care.

Patients, seniors, people with mobility challenges, and anyone referred by a healthcare facility or case manager can request a ride.

Yes. Our vehicles are equipped with ramps and certified securement systems, and our drivers are trained in safe wheelchair assistance.

Yes, for patients who need to remain lying down during transport, using stretcher-equipped, climate-controlled vehicles.

Yes. Many of our patients travel with us regularly for dialysis, therapy, or ongoing treatment. We can set up a standing schedule.

In many cases, yes, depending on vehicle capacity and the type of trip. Let us know when you request your ride so we can plan accordingly.

We recommend booking as early as possible, especially for recurring trips or specialized vehicles. Contact us for same-week availability.

Yes. We coordinate closely with discharge planners and case managers to schedule timely transportation home or to another facility.

Yes, including recurring, scheduled rides built around your treatment days and times.

We serve San Jose & Santa Clara County and surrounding communities. Contact us to confirm coverage for your specific address.

Use the "Request a Quote" form on our website or call us directly at (408) 639-9797. Our team will follow up to confirm details.

Submit a request online through our booking form or call our coordination team, and we'll confirm your trip details directly.

Ready when you are

Your journey deserves dignity.

Whether you're heading to an appointment, returning home, or managing ongoing medical transportation, we're here to help you get there safely and comfortably.

Contact us

We're ready to help you plan your ride.

Address2021 The Alameda, Suite 280
San Jose, CA 95126
ServiceRecommended Hours
Office / SchedulingMon–Fri, 8:00 AM–5:00 PM
Regular TransportationMon–Sat, 5:00 AM–8:00 PM
SundayBy appointment
Early-Morning DialysisAvailable by advance reservation
Hospital Discharge / After-HoursAvailable by advance arrangement

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